Privacy Policy

Keel Agents is operated by Keel Automation LLC ("Keel", "we"). This policy explains what we collect when you use keelagents.ai, app.keelagents.ai, and the KeelAgents apps for iPhone, iPad, and Android (the "Service"), why, and the choices you have.

What we collect

• Account data. Name, email address, whether the workspace is a personal account or a company account, company name when there is one, role, and authentication identifiers from the sign-in method you choose (email, Apple, Google, or Microsoft). With Sign in with Apple you can hide your email; we then receive a relay address from Apple.
• Content. Messages you send to agents, files you upload, agent memory, skills, KeelDock task files, and the output agents produce. On a personal account, that content is yours. On a company account, it belongs to the company.
• Connections. When you connect a third-party tool, we store the access token needed to act on your behalf and a log of the actions taken. We do not store your third-party passwords.
• Usage and billing. Credits used per model, seat counts, invoices, and payment status. Card details are held by Stripe; we store only a reference.
• Technical data. IP address, browser or device type, and request logs kept for security and reliability.
• Notifications. When you turn on notifications, we store the push token your browser, Apple, or Google issues for that device so we can deliver agent replies. Turning notifications off removes it.
• Microphone and camera. The apps use the microphone only while you dictate a message, and the camera only when you take a photo to attach. Dictation uses the speech recognition built into your browser or device, which Apple or Google may provide; we receive the text, not the audio.

How we use it

• To provide the Service: run agents, store memory, execute connections you authorized, run KeelDock on Premium, and bill the workspace.
• To send transactional email such as invites, confirmations, credit notices, and receipts.
• To keep the Service secure, prevent abuse, and meet legal obligations.
• To respond when you contact us.

We do not sell personal data and we do not use your content to train models. Model providers we send requests to are contractually restricted from training on that data.

Who we share it with

Subprocessors that help us run the Service: Supabase (database and authentication), Fly.io (compute), Cloudflare (network and hosting), Stripe (payments), Resend (email), Composio (tool connections), Apple and Google (push notification delivery to the apps), and the model providers you select (Anthropic, OpenAI, Google, xAI, and OpenRouter). Kojiin, Keel's model, is served through OpenRouter. Each is bound by a data processing agreement. We share data with authorities only when legally required.

Who can see activity in the workspace

On a personal account, you are the only member. On a company account, administrators can see usage by member, manage seats and connections, and may review agent activity as permitted by the company's own policies. If you have questions about how your company uses the Service, contact your administrator.

Retention

We keep account and content data while the workspace is active. When a personal account or a company account is deleted or the subscription ends, data is deleted within 30 days of the end of the paid period unless a longer retention is required by law. Backups roll off within 35 days.

Your rights

You can access, correct, export, or delete your personal data. Members can do most of this in the app; for anything else, email privacy@keelagents.ai. If you are in the EU, UK, or Switzerland, you also have the right to lodge a complaint with your supervisory authority.

Cookies

The app uses a session cookie and local storage to keep you signed in. The marketing site uses no tracking cookies.

Children

The Service is not directed at anyone under 16.

Changes

We will post updates here and email the account owner, and company administrators on a company account, for material changes.

Contact

Keel Automation LLC, privacy@keelagents.ai.